The Marketing Fest is coming to Sydney – a meticulously crafted event bringing together the most influential marketing and digital marketing professionals at the cutting edge of marketing innovation. With the uncertain impact of emerging technology, as well as the increased importance of privacy, brand reputation and hyper-personalised content, there’s...

Join us at the Data and IT Expo, where industry leaders will converge to explore the latest trends, strategies, and technologies in data management, systems integration, and data privacy and security to gain customer loyalty and trust. With The Data and IT Expo stage will provide an unparalleled opportunity for...

Join the biggest gathering of CX professionals in Australia Experience the most senior gathering across the entire customer experience ecosystem. Whilst constantly evolving customer expectations, it’s going to be more critical than ever for organisations to deliver omnichannel customer experiences, foster long-term customer engagement and ensure personalised end-to-end customer journeys....

Amid rising market demands for customer privacy, a bigger focus on building trust between brands and customers, there has never been a more important time to unify Data & IT teams with Customer Experience and Marketing strategies. The Data & IT Expo, co-located alongside The Customer Show and The Marketing...

Australia's premier event for CX, Marketing, Digital & Service professionals just got better! In 2023 we launched The Customer Show Sydney. This was a major event for the customer experience industry, showcasing innovations in CX, Marketing, Digital and Service. The Post-Show Report provides valuable insights into the future of The...

2023 was quite the show! 2024 - We're back! The Customer Show 2024 provides a unique platform to connect CX professionals across every stakeholder groups with the most cutting-edge and credible solution providers in the market. Through our experiential show you’ll be able to demonstrate your solutions and capabilities to...

THE SHOW THAT HELPS YOU HACK & IMPACT MARKETING PERFORMANCE WHERE IT MATTERSIn an era where marketers are grappling with the complexities of data privacy regulations, while striving to achieve unparalleled brand visibility, and navigating the ever-evolving MarTech landscape (plus Gen AI), there’s never been a more important time to...

FULL REPORT AVAILABLE NOW!This year, we’re seeing huge shifts in the type of solutions CX leaders are investing in.We recently had the opportunity of speaking with Agnes So, the Head of Customer Experience at HotDoc, where she unpacked how the current tech landscape affects her strategies for selecting the right...

Download the report today and find out why:66% of CX professionals need to remap their customer journeys 34% still feel they don't have the right data to inform decision making Over 30% of organisations have CX reporting straight to operations

Learn why organisations should foster a customer-centric culture across every department, how utilising AI can enhance your customer experience and Ryan's insight into what specific strategies/techniques will help businesses enhance their own initiatives! 

Following the triumph of our Melbourne show, we brought the same energy, expertise, and opportunities to Sydney.Whether you’re in Customer Insights, Marketing, Digital Experience or AI, this event is tailored to help you reimagine and enhance your strategies. Take a closer look at the comprehensive program and secure your free...