Bette Safour

National Contact Centre Manager Teachers' Mutual Bank

The Customer Show Day 2

3:00 PM Panel discussion | Leveraging and engaging effectively with leadership to drive improved CX outcomes in your organisation


  • Effectively engaging and influencing senior leadership to gain sponsorship for CX transformation projects and initiatives 
  • Demonstrating the alignment of CX initiatives with organisational goals and the potential for long-term value creation to gain organisational buy-in 
  • Understanding and leveraging your personal brand to accurately represent and drive CX changes 
  • Ensuring continuous support and investment from leadership by representing data points effectively and highlighting the tangible value and ROI of CX initiatives to stakeholders 

Check out the incredible speaker line-up to see who will be joining Bette.

Download The Latest Agenda