52% of us are lonely, 24% of Australian homes contain one sole member and isolation is estimated to cost the Aussie economy $2.7 billion per year. We need an intervention but do we know how? And can your brand experience be part of the change? 

In this keynote, by Award-Winning and International Bestselling Empathy Expert, Mimi Nicklin, you will discover the reach of the Empathy Deficit, its impact on our consumers and their consumption choices, and the brands who are filling the gaps - and reaping the rewards. Discover: 

• Creating a workplace culture rooted in empathy, reducing disengagement and presenteeism, and promoting overall employee well-being 
• Learn how empathetic leadership can directly address employee disengagement, leading to higher morale, increased productivity, and a more committed workforce 
• Examining the connection between empathetic employee experiences and improved customer interactions, creating a more positive and loyal customer base