The Ultimate Destination for Customer
Experience, Marketing & Data Professionals!
18-19 Sept, 2024 | International Convention Centre, Sydney
Nipun Sharma
Enterprise data analytics and AI architect Komatsu Australia
The Data & IT Expo Day 1
11:20 AM Case Study | Leveraging Data and AI for Process Automation and Insight Generation
- Utilising data and AI to transform business processes, enabling organisations to automate routine tasks and focus on higher-value activities
- Understand the steps involved in developing AI models that can automate processes, including data collection, model training, and deployment
- Learning how advanced data analytics can uncover hidden patterns, trends, and insights that drive strategic decision-making and enhance business outcomes
- How Komatsu uses data and AI to automate processes, reduce costs, and improve efficiency, while also gaining actionable insights
3:00 PM Panel discussion | Enhancing the consistency of your customer journeys through cross channel integration
- Implementing unified customer identity management to maintain consistency across channels and touchpoints
- Optimising cross-channel marketing campaigns based on insights derived from integrated data
- Measuring cross-channel attribution to understand the impact of integrated strategies on customer engagement and conversion rates
Check out the incredible speaker line-up to see who will be joining Nipun.
Download The Latest Agenda
