The Ultimate Destination for Customer
Experience, Marketing & Data Professionals!
18-19 Sept, 2024 | International Convention Centre, Sydney
Sophia Attrill
CRM and Loyalty Manager Milkrun
The Marketing Fest Day 1
2:00 PM Case Study | How Milkrun has built a CRM strategy to drive retention and customer acquisition
- Designing a CRM strategy that focuses on understanding and meeting the needs of your customers, fostering stronger relationships and enhancing retention
- Leveraging customer data to create personalized experiences that drive customer loyalty and attract new customers
- Developing a customer retention strategy that leverages the advocacy of loyal customers to maximise your retention and acquisition strategies
The Marketing Fest Day 2
11:20 AM Panel discussion | Exploring the symbiotic relationship of marketing and customer experience to enhance your organisation’s success and drive improved outcomes
- Leveraging strategic insights from both marketing and CX to drive better decision-making and create more impactful campaigns
- How to develop and implement synergistic strategies that align marketing goals with CX objectives, ensuring a cohesive approach that resonates with customers
- Building brand loyalty, improving customer satisfaction and driving long-term growth for your organisation through seamlessly integrated marketing and customer experience strategies
Check out the incredible speaker line-up to see who will be joining Sophia.
Download The Latest Agenda
