Sam Hoare

Head of Sales Intercom

Agenda Day 1

· Where does CX fit within a business’ operating structure – is it marketing, operations, product, or a unique hybrid of all three?

· Having a clear company vision and strategy to drive the right CX projects

· Finding the balance between centralising CX and integrating it organisation-wide to ensure it’s embedded across the business

Check out the incredible speaker line-up to see who will be joining Sam.